Sunday, January 6, 2019

#1 - Our Motivation: A 22% Price Increase from Comcast

Our December Comcast bill indicated a 22% increase in our monthly fee for the same services. I called Comcast and talked to an agent about our alternatives. She explained that our one-year "promotional" rate for "X1 Starter Triple Play" at $89.99 had expired, and the new temporary rate for the next year would be $124.99, after which it would again increase to the "standard" price.

Eventually, she offered a couple of reasonable alternatives:
  1. Sign up for another year of the same service for the same promotional price, after which it would again expire, or
  2. Drop TV and Voice service and sign up for a one-year promotional price for "Extreme 250" internet-only service for $79.95 per month, plus $15 per month for unlimited data.
I told her I would think about these alternatives, discuss them with my wife, and call her back with my decision.

(I should explain that the prices cited above are the base price only. Our total November bill was $171.86, and our total December bill was $210.39, hence the 22% increase. The total prices include DVR service for 3 TV's and HBO, plus various other taxes and fees.)

No comments:

Post a Comment